Grievance Redressal Cell

Grievance Redressal Cell


(A) GRIEVANCE REDRESSAL CELL FOR EMPLOYEES

 The Constitution of the Grievance Cell is as follows: –

SN

Name of the Member

Designation

Position

1

Prof Dr J B Patil

Principal

Chairperson

2

Prof Dr. Mrs. U M Patil

Associate Professor

Member(Female)

3

Prof V K Agham

Assistant Professor

Member(Category-SC)

4

Prof P M Goad

Assistant Professor

Member(Category-OBC)

 
Procedure for handling Grievances :
i. The individual can raise grievance according to this procedure:
ii. The aggrieved employee may take up the grievance in writing with the HOD, who must try to resolve the grievance at that level. 
iii. In case the employee is not satisfied with the redressal of the grievance he/her may submit the grievance, in writing, to the Principal 
iv. The Principal will record comments on the grievance form after making necessary enquiries and discuss with HOD.
v. The employee who is not satisfied with the decision of the Principal will have an option to appeal to Chairman with the detailed reasons for the appeal.
vi. The Chairman will take a decision and communicate the same and the decision will be final and binding. 

 

(B)  GRIEVANCE REDRESSAL CELL FOR STUDENTS:

 The Constitution of the Grievance Cell is as follows: –

 

SN

Name of the Member

Designation

Position

1

Prof Dr J B Patil

Principal

Chairperson

2

Prof Dr. Mrs. U M Patil

Associate Professor

Member(Female)

3

Prof V K Agham

Assistant Professor

Member(Category-SC)

4

Prof P M Goad

Assistant Professor

Member(Category-OBC)

5

Ms. Ketki Sudhir Shinde

Student

Member(Sports)

6

Mr. Harshal Kanhaiyalal Patil

Student

Member(Merit)

7

Mr. Dhananjay Jitendra Jadhav

Student

Member(Co-curricular)

 

Procedure for handling Grievances :

1.The students may feel free to put up a grievance in writing/or in the format available in the admin department and drop it in boxes or via sending e-mail at complaints@rcpit.ac.in
2. The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
3. The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.


Online Grievance Redressal Policy:
  • Institute have provided an online portal (https://tinyurl.com/wtafe7j) facility where any aggrieved stakeholders like students, faculties and parents may submit an application seeking redressal of grievance.
  • On receipt of an online complaint, the institution refer the complaint to the Student Grievance Redressal Committee, along with its comments within 15 days of receipt of complaint on the online portal.
  • After receipt of the online complaint, the Student Grievance Redressal Committee fix a date for hearing the complaint which is communicated to the aggrieved stakeholders like students, faculties and parents.
  • After the resolution of the complaint, the SGRC provide the copy of the order with signature to the stakeholders and the institution place it for general information on its website.

 

The Composition of the Grievance Cell is as follows: –

SN

Name of the Member

Designation

Position

1

Prof Dr J B Patil

Principal

Chairperson

2

Prof Dr. Mrs. U M Patil

Associate Professor

Member(Female)

3

Prof V K Agham

Assistant Professor

Member(Category-SC)

4

ProfP M Goad

Assistant Professor

Member(Category-OBC)

5

Ms. Ketki Sudhir Shinde

Student

Member(Sports)

6

Mr. Harshal Kanhaiyalal Patil

Student

Member(Merit)

7

Mr. Dhananjay Jitendra Jadhav

Student

Member(Co-curricular)

 

 


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